Shipping policy
We ship to the United States, United Kingdom, Canada, Australia, and most of Europe from fulfilment centers in the United States, the United Kingdom, and the European Union. Every order includes tracking — you'll receive a tracking link by email as soon as your order is on its way.
Processing time
Orders are packed and handed to the carrier within 1–2 business days in the United States, and within 2–5 business days for all other countries (Monday to Saturday, excluding public holidays).
Shipping costs and delivery times
| Destination | Shipping cost | Estimated delivery (business days after dispatch) |
|---|---|---|
| United States | Free | 2–5 |
| United Kingdom | Free | 3–4 |
| Canada | Free | 3–5 |
| Euro-area countries (Austria, Belgium, Cyprus, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Portugal, Slovakia, Slovenia, Spain) | €7.99 | 5–7 |
| Sweden | 89 kr | 5–7 |
| Denmark | 59 kr | 5–7 |
| Poland | 29 zł | 5–7 |
| Czech Republic | 199 Kč | 8–11 |
| Hungary | 2,999 Ft | 5–7 |
| Norway | 399 kr | 7–10 |
| Switzerland | CHF 17.99 | 7–10 |
| Australia | AU$19 | 11–15 |
For any other country we ship to, the exact shipping cost and delivery estimate are shown at checkout before you pay.
Taxes and import charges
Any taxes calculated at checkout are shown before you pay. Some countries (for example Norway and Switzerland) may charge import duties or handling fees when the parcel arrives; these charges are set by local customs and are the responsibility of the recipient.
Lost, damaged, or delayed orders
If your order arrives damaged, goes missing, or is significantly delayed, email us at brad@microvitamin.com and we'll put it right with a replacement or a refund. If you need to change your delivery address, contact us as soon as possible — we can update it any time before the order is dispatched.
Returns
Returns and refunds are covered by our Refund policy.
Contact
MicroVitamin (Dr Brad, Inc)
2810 N Church St, PMB 67699, Wilmington, DE 19802, United States
brad@microvitamin.com